Capone's Bones

Delete your account

You can delete your account from inside the app at any time. It takes effect immediately.

Last updated

In the app

  1. Open Capone’s Bones and sign in.
  2. Open the menu and tap Preferences.
  3. Scroll to Delete Account at the bottom and tap Delete My Account.
  4. Type DELETE to confirm, then tap Delete.

Your account is erased straight away and you are signed out. There is no grace period and no way to bring it back.

What is erased

Everything stored with your account on our servers:

  • Your profile: display name, profile photo, email address and sign-in method.
  • Your progress: stats, awards, XP and level, streaks, campaign diamonds and every leaderboard entry.
  • Your dough, power-ups, dice themes, street names and anything else you unlocked, and our record of your purchases.
  • Your crew list, crew requests and invites, and any invite-a-friend records.
  • Your push notification tokens and notification settings.
  • Your game history, including Daily Heist results.

What is kept

  • Ad records with you removed. Each record of an ad shown in the game is kept for our accounts, with the link to your account deleted.
  • A fingerprint of a phone that earned an invite reward. If your phone has already been paid an invite-a-friend reward, we keep a one-way keyed hash of its identifier, linked to no account, so the same phone can’t claim the new-player reward twice. It can’t be turned back into your phone’s identifier.
  • Match statistics. Our online matchmaking statistics keep the random ID your account had, and nothing else about you.
  • Analytics and bug reports. Product analytics (PostHog) and any bug reports you sent from the game (which we keep in Linear) are not deleted automatically when the account is. Email us after deleting and we’ll erase them too.

Apple and Google keep their own records of what you bought from them. Deleting your game account doesn’t change those.

Purchases

Deleting your account doesn’t cancel or refund anything you bought, and purchases can’t be moved to another account afterwards. For a refund, ask Apple at reportaproblem.apple.com or Google through Google Play refund requests.

If you can’t open the app

Email [email protected] from the address on the account and ask us to delete it. We check that the account is yours, delete it, and reply to confirm.

The Privacy Policy explains what we collect and how long we keep it.